Contact Spirit Casino Australia
Last updated: 25 May 2026
Get in Touch
We're an independent review site, so the kind of question we can help with is narrow. The fastest way to a useful answer is to send the right type of question to the right place.
What We Can Help With
- Editorial corrections — factual errors, outdated terms, broken numbers in tables, anything that should be different on the page.
- Content suggestions — topics you'd like covered, questions you couldn't find answered, perspectives we've missed.
- Press and partnership enquiries from gambling-industry parties, regulators or media.
- General feedback on what's working and what isn't on the site.
What We Can't Help With
We don't run the casino, so anything that requires looking into your account has to go to Spirit Casino directly. That includes:
- Withdrawal status, pending verification, or KYC document review
- Login issues, password resets, two-factor authentication problems
- Bonus credit not appearing, wagering progress questions, free spin disputes
- Account closure, self-exclusion enrolment, or limit changes
- Anything where the answer requires seeing your account history
For all of the above, contact the casino's own live chat or support email through their site.
The fastest channel for things in our scope is email: support@spiritcasino-australia.net. We aim to respond within two business days (AEST). For anything urgent related to your casino account, please contact the casino directly — we cannot expedite the casino's own queues.
Send a Message
You can also use the form below. It sends to the same address.
Response Times
Email responses go out during Australian business hours (Sydney/Melbourne time). Editorial corrections that fix a factual error are usually applied within 24 hours of verification. Content suggestions are reviewed at the next editorial planning cycle and don't always result in a published piece — we'll always reply either way.
Postal Address
We don't operate a public-facing postal address. All correspondence goes through email.
Responsible Gambling
If your reason for contacting us is that you or someone close to you is struggling with gambling, please reach out to Gambling Help Online (free 24/7 counselling) or Lifeline on 13 11 14 instead — they are trained for exactly this and can help in ways we can't.